If you have a blocked drain in CR4, we can usually be with you inside 90 minutes. We work across Mitcham and everything nearby, 24 hours a day, 365 days a year.
What we cover in CR4
CR4 takes in Mitcham, inside Merton. We attend both residential and commercial property here, whatever the size of the job.
Mitcham is largely interwar semi-detached housing near the Wandle, on ground that holds water. Soakaways filling during prolonged rain and gardens that will not dry out are the common complaints.
Common causes in CR4
What actually causes most of the work in CR4 are predictable:
- Fat and cooking oil poured down a kitchen sink, which sets on the pipe wall
- Wet wipes, which do not break down all the way to the sewer
- Root growth entering through a cracked joint
- Silt and grit settling where the fall is shallow
Signs worth reporting
What tends to prompt the call in CR4:
- Water sitting in a drain outside hours after the last discharge
- Two or more fittings affected together, which points at the shared run
- A glugging noise from a plughole when the bath is let out
- Foul odour around a chamber that is stronger in warm weather
How the visit works
What we do when we get there:
- Work through the inspection chambers to find where the flow stops
- Confirm whether the fault is inside your boundary
- Clear it with high-pressure jetting at a pressure suited to the pipe
- Flush the line and test each fitting before we finish
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Jot down what is draining and what is not when you ring
Who pays for the repair
Whose pipe it is matters as much as what is in it. Since 2011, most shared drains and lateral drains in England belong to the water company, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, even where it means there is no job in it for us.
What it costs in CR4
Outside drain clearance is a fixed £144 plus VAT. There is no call-out charge in CR4, at any hour. You get the figure before any work begins.