We have been clearing drains across London since 2013, with SE27 among the areas we attend most. The postcode takes in West Norwood and Tulse Hill.
What we cover in SE27
SE27 includes West Norwood and Tulse Hill, in the London Borough of Lambeth. We work for householders and businesses alike in this area, whatever the size of the job.
West Norwood and Tulse Hill sit on sloping ground with Victorian terraces and post-war estates. Surface water arrives quickly and finds any restriction already present in a run.
Common causes in SE27
The bulk of the jobs in SE27 traces back to a handful of causes:
- Wet wipes and sanitary products stuck in the branch pipe
- Paper build-up, especially in an older narrow-bore pan
- An obstruction in the run below, not a fault with the toilet itself
- Something that should never have been flushed blocking the trap
Signs worth reporting
What to tell us on the call:
- Water sitting in a drain outside when nothing is running
- More than one appliance backing up, rather than a single sink
- Bubbling in the pan when the bath is let out
- A drain smell outside that keeps coming back
How the visit works
This is how a visit works:
- See whether anything else in the property is affected
- Sheet up the area before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Work down to the external run if the pan is already clear
Before we arrive
Worth doing while you wait:
- Keep water use to nothing, particularly appliances on a timer
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Have your postcode and a description ready for the call
Who pays for the repair
A blockage is not automatically your bill. Shared drains and laterals transferred to the water company in England in 2011, so a fault out in the road is not yours to fund. We establish which side of the line the fault sits and tell you plainly, even when that means we are not the ones doing the repair.
What it costs in SE27
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. You get a fixed figure rather than a running clock, so nothing changes once we are on site.