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Drainage glossary · Responsibility, costs and paperwork

Section 24 responsibility

Shorthand for the transfer of private sewers and lateral drains to water company ownership in England and Wales in October 2011, which moved responsibility for most shared and boundary-crossing pipework off individual owners.

What it means for you

If a blockage is on a shared run or beyond your boundary, it is generally the water company's to fix, at no cost to you.

Not sure whether this applies to your property? Ask us. There is no call-out charge and the price is fixed before any work starts.

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