Family-run since 2013, we work right across the capital, with NW3 among the areas we attend most. It includes Hampstead, Belsize Park and Swiss Cottage.
What we cover in NW3
NW3 includes Hampstead, Belsize Park and Swiss Cottage, within Camden. We work for householders and businesses alike in this area, whatever the size of the job.
Hampstead and Belsize Park have large period houses with mature gardens and a lot of basement excavation. Trees close to boundary runs and newly installed basement drainage discharging into old laterals are the two recurring issues.
Common causes in NW3
Most of what we attend in NW3 has one of these behind it:
- Fat and cooking oil poured down a kitchen sink, which solidifies as soon as it cools
- Cleaning wipes, which hold together all the way to the sewer
- Root growth finding an open joint
- Silt and grit settling where the fall is shallow
Signs worth reporting
The symptoms worth reporting when you ring:
- Water sitting in a drain outside hours after the last discharge
- More than one appliance backing up, rather than a single sink
- Gurgling from a toilet or sink as another appliance drains
- A drain smell outside that keeps coming back
How the visit works
What we do when we get there:
- Check the chambers along the run to find where the flow stops
- Establish whether it is your pipe or the water company’s
- Clear the blockage with water jetting at a pressure suited to the pipe
- Prove the flow from every connected appliance before we finish
Before we arrive
What to do before we get there:
- Stop using water in the property, particularly appliances on a timer
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Note which fittings are affected for the call
Who pays for the repair
Before anyone invoices you, it is worth knowing where the fault sits. A private drain serving one building is the owner’s; beyond that, and on anything shared, it is generally the water company’s. We record it so you have something to act on.
What it costs in NW3
Outside drain clearance is a fixed £144 plus VAT. We quote a fixed price, not a rate, so a difficult job in NW3 does not become an expensive surprise.