Dealing with a drainage emergency in NW1, we are typically 60 to 90 minutes away. Our engineers cover Camden Town, Regent’s Park and Euston and everything nearby, 24 hours a day, including weekends and bank holidays.
What we cover in NW1
The area we cover in NW1 spans Camden Town, Regent’s Park and Euston, part of Camden. Since we work the surrounding postcodes as well, a run crossing a boundary needs only one contractor.
Camden Town and Euston pair Victorian and Georgian housing with a dense concentration of bars, markets and takeaways. Basement kitchens with pumped waste are a frequent source of call-outs when the gravity run beyond them restricts.
Common causes in NW1
Most of what we attend in NW1 has one of these behind it:
- Foul water coming up through a chamber
- Nothing draining anywhere in the property
- Foul water backing into a ground-floor shower or bath
- A gully surcharging during heavy rain
Signs worth reporting
What you are likely to be seeing across NW1:
- Water sitting in a drain outside when nothing is running
- Two or more fittings affected together, which points at the shared run
- Gurgling from a toilet or sink when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
What we do when we get there:
- You get an honest time, not an optimistic one
- Stop using water in the property until we arrive
- We clear the blockage on the visit wherever possible
- We are straight about whether clearing is enough
Before we arrive
Before the engineer arrives, there are two or three useful steps:
- Stop using water in the property, especially washing machines
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Jot down what is draining and what is not when you ring
Who pays for the repair
On terraced and converted property, ownership is the first thing to settle. A private drain serving one building is the owner’s; past the boundary it is normally Thames Water. You get that in writing.
What it costs in NW1
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. We quote a fixed price, not a rate, so a difficult job in NW1 does not become an expensive surprise.