Dealing with a blocked drain in NW6, we are typically 60 to 90 minutes away. We attend jobs throughout Kilburn, West Hampstead and Queen’s Park and the surrounding roads, day and night, 365 days a year.
What we cover in NW6
NW6 includes Kilburn, West Hampstead and Queen’s Park, within Camden and Brent. We work for householders and businesses alike in this area, whatever the size of the job.
Kilburn, West Hampstead and Queen’s Park mix mansion blocks with terraced housing in multiple occupation. Shared stacks and shared laterals mean a single blockage rarely affects only one flat.
Common causes in NW6
In NW6, these are the ones that come up again and again:
- Fat and cooking oil poured down a kitchen sink, which cools and hardens inside the pipe
- Cleaning wipes, which hold together all the way to the sewer
- Roots from nearby planting entering through a cracked joint
- Silt and grit settling where the fall is shallow
Signs worth reporting
The symptoms worth reporting when you ring:
- Standing water in a yard gully hours after the last discharge
- Two or more fittings affected together, not just one
- Gurgling from a toilet or sink as another appliance drains
- Foul odour around a chamber that is stronger in warm weather
How the visit works
Here is what happens when we attend:
- Open the chambers in order to find where the flow stops
- Work out which side of the boundary the fault sits
- Jet the restriction out at a pressure suited to the pipe
- Prove the flow from every connected appliance before we finish
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Jot down what is draining and what is not so we arrive prepared
Who pays for the repair
A blockage is not automatically your bill. Shared drains and laterals transferred to the water company in England in 2011, and a defect on the shared run is not your cost. We work out where the fault is and say so, even when that means we are not the ones doing the repair.
What it costs in NW6
Outside drain clearance is a fixed £144 plus VAT. You get a fixed figure rather than a running clock, so nothing changes once we are on site.