If you have a blocked toilet in EC4, we can usually be with you inside 90 minutes. We work across Blackfriars, St Paul’s and Fleet Street and everything nearby, 24 hours a day, 365 days a year.
What we cover in EC4
The area we cover in EC4 runs across Blackfriars, St Paul’s and Fleet Street, in City of London. Since we work the surrounding postcodes as well, a run crossing a boundary needs only one contractor.
Blackfriars and Fleet Street sit on some of the oldest sewer infrastructure in the city, close to the buried course of the Fleet. Buildings here have been altered repeatedly, and drainage records are often incomplete.
Common causes in EC4
Nearly everything we clear in EC4 has one of these behind it:
- Wet wipes and sanitary products caught at a bend
- Too much paper at once, particularly with a low-flush cistern
- An obstruction in the run below, so the pan is the symptom rather than the cause
- A foreign object stuck in the pan
Signs worth reporting
What you are likely to be seeing across EC4:
- Water sitting in a drain outside when nothing is running
- More than one appliance backing up, which points at the shared run
- Gurgling from a toilet or sink when something else empties
- Foul odour around a chamber that worsens after rain
How the visit works
What we do when we get there:
- See whether anything else in the property is affected
- Cover the floor and surrounds before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Check the soil stack and the run outside if the pan is already clear
Before we arrive
Worth doing while you wait:
- Stop using water in the property, especially washing machines
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Jot down what is draining and what is not for the call
Who pays for the repair
A blockage is not automatically your bill. Shared drains and laterals transferred to the water company in England in 2011, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in EC4
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. No call-out fee applies, day or night. You get the figure before any work begins.