We are a family-run firm covering London since 2013, and EC4 is well within our patch. It includes Blackfriars, St Paul’s and Fleet Street.
What we cover in EC4
EC4 takes in Blackfriars, St Paul’s and Fleet Street, inside City of London. We attend both residential and commercial property here, from single blockages to full drainage installations.
Blackfriars and Fleet Street sit on some of the oldest sewer infrastructure in the city, close to the buried course of the Fleet. Buildings here have been altered repeatedly, and drainage records are often incomplete.
Common causes in EC4
Nearly everything we clear in EC4 comes down to a short list:
- Waste water rising from a manhole
- Every fitting backing up at once
- Sewage appearing in a ground-floor fitting
- A gully surcharging during heavy rain
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Standing water in a yard gully hours after the last discharge
- Two or more fittings affected together, not just one
- Gurgling from a toilet or sink when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
The order matters, so we work it out before we jet:
- We give you a realistic arrival time on the call
- Keep water use to nothing until the engineer is with you
- The aim is to finish it on the first attendance
- We tell you whether there is an underlying fault
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, especially washing machines
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Have your postcode and a description ready when you ring
Who pays for the repair
A blockage is not automatically your bill. Shared drains and laterals transferred to the water company in England in 2011, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, including when the answer is that you should call Thames Water instead.
What it costs in EC4
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. You get a fixed figure rather than a running clock, so a difficult job in EC4 does not become an expensive surprise.