Family-run since 2013, we work right across the capital, with SE16 among the areas we attend most. That covers Rotherhithe and South Bermondsey.
What we cover in SE16
SE16 takes in Rotherhithe and South Bermondsey, in the London Borough of Southwark. We work for householders and businesses alike in this area, from a slow sink to a complete system.
Rotherhithe and South Bermondsey are dockside, tidal and low-lying, with a mix of estates, warehouse conversions and newer flats. Pumped drainage and slow surface water clearance are the local constants.
Common causes in SE16
The recurring problems in SE16 are much the same year to year:
- A run that blocks again within weeks, which points to a fault in the pipe
- A property being bought, and no records of the drainage
- An insurer asking for evidence needing documented evidence
- An extension being planned, which needs the drain traced accurately
Signs worth reporting
The signs that bring people to call us around SE16:
- Water standing in an outside gully hours after the last discharge
- More than one appliance backing up, rather than a single sink
- A glugging noise from a plughole when something else empties
- Foul odour around a chamber that is stronger in warm weather
How the visit works
Here is what happens when we attend:
- Flush the run so the camera can read the pipe
- Survey the whole run, not the first few metres
- Locate every fault from the surface
- Provide the footage and a written summary
Before we arrive
What to do before we get there:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Cordon off contaminated ground
- Clear access to the drain covers if you can
- Have your postcode and a description ready when you ring
Who pays for the repair
The first question on a shared drain is whose it is. A private drain serving one building is the owner’s; shared runs and anything past the boundary generally are not. You get that in writing.
What it costs in SE16
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. There is no call-out charge in SE16, at any hour. The price is confirmed before we start.