Drainage emergencies in SE16 have a habit of happening at the worst time. Our call-out runs 24 hours covering Rotherhithe and South Bermondsey, with the price agreed up front.
What we cover in SE16
SE16 takes in Rotherhithe and South Bermondsey, in the London Borough of Southwark. We work for householders and businesses alike in this area, from single blockages to full drainage installations.
Rotherhithe and South Bermondsey are dockside, tidal and low-lying, with a mix of estates, warehouse conversions and newer flats. Pumped drainage and slow surface water clearance are the local constants.
Common causes in SE16
In SE16, the usual culprits are:
- Waste water rising from a manhole
- The whole system at a standstill
- Waste rising into a downstairs bathroom
- Flooding after a storm
Signs worth reporting
The signs that bring people to call us in SE16:
- Standing water in a yard gully long after use
- More than one appliance backing up, which points at the shared run
- A glugging noise from a plughole when the bath is let out
- Foul odour around a chamber that is stronger in warm weather
How the visit works
Every job follows the same sequence, which is what keeps the price fixed:
- We tell you when we will actually be there
- Keep water use to nothing until the engineer is with you
- We clear the blockage on the visit wherever possible
- We tell you whether there is an underlying fault
Before we arrive
Useful steps before we arrive:
- Stop using water in the property, including the washing machine and dishwasher
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Have your postcode and a description ready when you ring
Who pays for the repair
A blockage is not automatically your bill. Since 2011, most shared drains and lateral drains in England belong to the water company, and a defect on the shared run is not your cost. We establish which side of the line the fault sits and tell you plainly, including when the answer is that you should call Thames Water instead.
What it costs in SE16
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. No call-out fee applies, day or night. You get the figure before any work begins.