Family-run since 2013, we work right across the capital, with TW1 among the areas we attend most. That covers Twickenham and St Margarets.
What we cover in TW1
Our coverage of TW1 runs across Twickenham and St Margarets, in Richmond upon Thames. As we also attend the adjoining areas, a run crossing a boundary needs only one contractor.
Twickenham and St Margarets sit close to the Thames on ground with a high water table and a history of tidal flooding in the lowest streets. Mature gardens add root ingress to the picture.
Common causes in TW1
What actually causes most of the work in TW1 are predictable:
- A gradual deposit, tipped over by a single wash
- A structural fault in the pipe collecting everything that passes
- A blockage on pipework shared with neighbours
- Rainfall filling a combined system
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Water sitting in a drain outside when nothing is running
- Several fittings draining slowly at once, which points at the shared run
- A glugging noise from a plughole when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
We diagnose before we clear:
- Stop further discharge into the blocked run on arrival
- Locate the blockage by working through the chambers
- Remove the obstruction with jetting or rods
- Report what caused it and whether the pipe needs more than clearing
Before we arrive
Worth doing while you wait:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Jot down what is draining and what is not for the call
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even where it means there is no job in it for us.
What it costs in TW1
Drain unblocking starts at a fixed £120 plus VAT, with no call-out charge at any hour. There is no call-out charge in TW1, at any hour. You get the figure before any work begins.