We have been clearing drains across London since 2013, with NW10 among the areas we attend most. The postcode takes in Willesden, Harlesden and Kensal Green.
What we cover in NW10
NW10 covers Willesden, Harlesden and Kensal Green, within Brent. Homes, flats and commercial premises are all covered, from single blockages to full drainage installations.
Willesden, Harlesden and Kensal Green combine terraced streets with commercial and light industrial units on the main routes. Grease and wipes from commercial premises enter the same network as the housing.
Common causes in NW10
The recurring problems in NW10 follow a pattern:
- Grease from the kitchen, which cools and hardens inside the pipe
- Wipes marketed as flushable, which hold together in the drain
- Tree and shrub roots finding an open joint
- Sand and silt building up where flow slows
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Standing water in a yard gully when nothing is running
- More than one appliance backing up, rather than a single sink
- Gurgling from a toilet or sink when the bath is let out
- A sour smell near the gully that worsens after rain
How the visit works
This is how a visit works:
- Open the chambers in order to find where the flow stops
- Confirm whether the fault is inside your boundary
- Jet the restriction out at a pressure suited to the pipe
- Run water through every fitting before we finish
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, especially washing machines
- Move children and pets away from the affected area
- Move bins or planters off the inspection covers
- Have your postcode and a description ready for the call
Who pays for the repair
The first question on a shared drain is whose it is. Your own run up to the boundary is your responsibility; past the boundary it is normally Thames Water. You get that in writing.
What it costs in NW10
Outside drain clearance is a fixed £144 plus VAT. There is no call-out charge in NW10, at any hour. You get the figure before any work begins.