Drain surveys in NW10 have a habit of happening at the worst time. Our call-out runs 24 hours covering Willesden, Harlesden and Kensal Green, with fixed prices confirmed before any work starts.
What we cover in NW10
NW10 covers Willesden, Harlesden and Kensal Green, inside Brent. We work for householders and businesses alike in this area, whatever the size of the job.
Willesden, Harlesden and Kensal Green combine terraced streets with commercial and light industrial units on the main routes. Grease and wipes from commercial premises enter the same network as the housing.
Common causes in NW10
Across NW10, the usual culprits are:
- Repeat blockages in the same place, which points to a fault in the pipe
- A purchase in progress, where the drainage condition is unknown
- A claim being assessed needing documented evidence
- Building work about to start, where the run has to be located first
Signs worth reporting
What tends to prompt the call across NW10:
- Water sitting in a drain outside hours after the last discharge
- More than one appliance backing up, rather than a single sink
- Bubbling in the pan as another appliance drains
- A sour smell near the gully that is stronger in warm weather
How the visit works
What we do when we get there:
- Clear enough of the line for a usable view
- Survey the whole run, not the first few metres
- Record where each defect sits, and how deep
- Give you footage plus a report an insurer will accept
Before we arrive
What to do before we get there:
- Stop using water in the property, particularly appliances on a timer
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Jot down what is draining and what is not when you ring
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, and a defect on the shared run is not your cost. We work out where the fault is and say so, including when the answer is that you should call Thames Water instead.
What it costs in NW10
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. No call-out fee applies, day or night. The price is confirmed before we start.