Dealing with a blocked drain in W12, we are typically 60 to 90 minutes away. We attend jobs throughout Shepherd’s Bush and White City and the surrounding roads, day and night, every day of the year.
What we cover in W12
W12 covers Shepherd’s Bush and White City, in the London Borough of Hammersmith and Fulham. We attend both residential and commercial property here, from a slow sink to a complete system.
Shepherd’s Bush and White City mix Victorian terraces with estates and large retail and media development. The terraced streets follow the familiar pattern of shared clay laterals and root ingress.
Common causes in W12
What actually causes most of the work in W12 are much the same year to year:
- Grease from the kitchen, which cools and hardens inside the pipe
- Wipes marketed as flushable, which do not break down once flushed
- Roots from nearby planting working into the pipe
- Soil and grit building up where flow slows
Signs worth reporting
The symptoms worth reporting when you ring:
- Standing water in a yard gully hours after the last discharge
- Several fittings draining slowly at once, rather than a single sink
- Gurgling from a toilet or sink when the bath is let out
- A drain smell outside that is stronger in warm weather
How the visit works
Here is what happens when we attend:
- Work through the inspection chambers to find where the flow stops
- Establish whether it is your pipe or the water company’s
- Clear the blockage with water jetting at a pressure suited to the pipe
- Prove the flow from every connected appliance before we finish
Before we arrive
Before the engineer arrives, a couple of things make a real difference:
- Keep water use to nothing, especially washing machines
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Note which fittings are affected for the call
Who pays for the repair
The first question on a shared drain is whose it is. Your own run up to the boundary is your responsibility; shared runs and anything past the boundary generally are not. We record it so you have something to act on.
What it costs in W12
Outside drain clearance is a fixed £144 plus VAT. You get a fixed figure rather than a running clock, which means a stubborn blockage costs what we said.