We have been clearing drains across London since 2013, and W12 is well within our patch. That covers Shepherd’s Bush and White City.
What we cover in W12
The area we cover in W12 spans Shepherd’s Bush and White City, within Hammersmith and Fulham. As we also attend the adjoining areas, a drain shared between streets is not a problem.
Shepherd’s Bush and White City mix Victorian terraces with estates and large retail and media development. The terraced streets follow the familiar pattern of shared clay laterals and root ingress.
Common causes in W12
The bulk of the jobs in W12 traces back to a handful of causes:
- A run that blocks again within weeks, which suggests something structural
- A purchase in progress, where the drainage condition is unknown
- An insurer asking for evidence requiring footage and positions
- An extension being planned, which needs the drain traced accurately
Signs worth reporting
What to tell us on the call:
- Standing water in a yard gully long after use
- Two or more fittings affected together, which points at the shared run
- Bubbling in the pan when something else empties
- Foul odour around a chamber that keeps coming back
How the visit works
Every job follows the same sequence, which is how we can quote a fixed price:
- Flush the run so the camera can read the pipe
- Record the entire line
- Locate every fault from the surface
- Provide the footage and a written summary
Before we arrive
In the meantime, there are two or three useful steps:
- Hold off on taps, showers and appliances, especially washing machines
- Move children and pets away from the affected area
- Move bins or planters off the inspection covers
- Have your postcode and a description ready when you ring
Who pays for the repair
The first question on a shared drain is whose it is. Your own run up to the boundary is your responsibility; beyond that, and on anything shared, it is generally the water company’s. We record it so you have something to act on.
What it costs in W12
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. We quote a fixed price, not a rate, so nothing changes once we are on site.