Dealing with a blocked toilet in E14, we can usually be with you inside 90 minutes. We work across Canary Wharf, Poplar and the Isle of Dogs and the surrounding roads, day and night, 365 days a year.
What we cover in E14
E14 takes in Canary Wharf, Poplar and the Isle of Dogs, within Tower Hamlets. We work for householders and businesses alike in this area, from single blockages to full drainage installations.
Canary Wharf, Poplar and the Isle of Dogs are dominated by tall buildings with pumped systems, shared stacks and basement car park drainage. The dockside setting is tidal, which affects how quickly surface water discharges.
Common causes in E14
Most of what we attend in E14 traces back to a handful of causes:
- Non-flushable items lodged in the trap
- Paper build-up, especially in an older narrow-bore pan
- An obstruction in the run below, which is why the toilet is only where it shows
- An item dropped into the pan stuck in the pan
Signs worth reporting
The symptoms worth reporting when you ring:
- Standing water in a yard gully hours after the last discharge
- Several fittings draining slowly at once, rather than a single sink
- Bubbling in the pan when something else empties
- A drain smell outside that keeps coming back
How the visit works
Every job follows the same sequence, which is what keeps the price fixed:
- Test the other fittings first
- Protect the bathroom before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Check the soil stack and the run outside if the pan is already clear
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, particularly appliances on a timer
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Note which fittings are affected for the call
Who pays for the repair
Not every blockage is yours to pay for. Shared drains and laterals transferred to the water company in England in 2011, which means a fault beyond your boundary is theirs to fix. We work out where the fault is and say so, even when that means we are not the ones doing the repair.
What it costs in E14
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. You get a fixed figure rather than a running clock, which means a stubborn blockage costs what we said.