Family-run since 2013, we work right across the capital, with W13 among the areas we attend most. That covers West Ealing.
What we cover in W13
Our coverage of W13 includes West Ealing, in Ealing. Since we work the surrounding postcodes as well, we can deal with both ends of a shared run.
West Ealing is Edwardian and interwar suburban housing with side access and reasonable gardens. Paved driveways over former soakaways are the most common source of surface water problems.
Common causes in W13
Nearly everything we clear in W13 traces back to a handful of causes:
- Wet wipes and sanitary products caught at a bend
- Paper build-up, particularly with a low-flush cistern
- An obstruction in the run below, so the pan is the symptom rather than the cause
- Something that should never have been flushed caught in the outlet
Signs worth reporting
What you are likely to be seeing across W13:
- Standing water in a yard gully when nothing is running
- More than one appliance backing up, rather than a single sink
- Gurgling from a toilet or sink as another appliance drains
- A sour smell near the gully that keeps coming back
How the visit works
The process is the same whatever the address, which is what keeps the price fixed:
- See whether anything else in the property is affected
- Cover the floor and surrounds before any work starts
- Clear the trap with the right tool for the blockage
- Check the soil stack and the run outside if the pan is already clear
Before we arrive
Worth doing while you wait:
- Keep water use to nothing, particularly appliances on a timer
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Note which fittings are affected for the call
Who pays for the repair
On terraced and converted property, ownership is the first thing to settle. A private drain serving one building is the owner’s; past the boundary it is normally Thames Water. You get that in writing.
What it costs in W13
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. You get a fixed figure rather than a running clock, which means a stubborn blockage costs what we said.