We have been clearing drains across London since 2013, and W13 is well within our patch. It includes West Ealing.
What we cover in W13
Our coverage of W13 runs across West Ealing, within Ealing. As we also attend the adjoining areas, a run crossing a boundary needs only one contractor.
West Ealing is Edwardian and interwar suburban housing with side access and reasonable gardens. Paved driveways over former soakaways are the most common source of surface water problems.
Common causes in W13
In W13, these are the ones that come up again and again:
- A run that blocks again within weeks, which usually means a physical defect
- A purchase in progress, where the drainage condition is unknown
- A claim being assessed needing documented evidence
- A structure going over the drain line, so the pipe has to be found before digging
Signs worth reporting
What you are likely to be seeing around W13:
- Water standing in an outside gully hours after the last discharge
- Two or more fittings affected together, not just one
- Gurgling from a toilet or sink as another appliance drains
- Foul odour around a chamber that keeps coming back
How the visit works
Every job follows the same sequence, which is what keeps the price fixed:
- Clear enough of the line for a usable view
- Run the camera through the full length
- Mark the position and depth of each defect
- Give you footage plus a report an insurer will accept
Before we arrive
What to do before we get there:
- Keep water use to nothing, particularly appliances on a timer
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Have your postcode and a description ready when you ring
Who pays for the repair
Whose pipe it is matters as much as what is in it. Shared drains and laterals transferred to the water company in England in 2011, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even where it means there is no job in it for us.
What it costs in W13
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. You get a fixed figure rather than a running clock, so a difficult job in W13 does not become an expensive surprise.