Family-run since 2013, we work right across the capital, and CR0 is inside our core coverage. It includes Croydon, Addiscombe and Shirley.
What we cover in CR0
What we take in across CR0 includes Croydon, Addiscombe and Shirley, within Croydon. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Croydon, Addiscombe and Shirley range from a dense commercial town centre to interwar suburbs. Basement pump chambers in the centre and failing soakaways in the suburbs are the two distinct types of work.
Common causes in CR0
Most of what we attend in CR0 traces back to a handful of causes:
- A run that blocks again within weeks, which points to a fault in the pipe
- An imminent exchange, and no records of the drainage
- An insurer asking for evidence requiring footage and positions
- An extension being planned, which needs the drain traced accurately
Signs worth reporting
What you are likely to be seeing across CR0:
- Water sitting in a drain outside when nothing is running
- Two or more fittings affected together, not just one
- Gurgling from a toilet or sink when the bath is let out
- A sour smell near the gully that keeps coming back
How the visit works
This is how a visit works:
- Remove debris so the footage shows the pipe, not the deposits
- Run the camera through the full length
- Locate every fault from the surface
- Hand over the recording with a written report
Before we arrive
In the meantime, these few things genuinely help:
- Stop using water in the property, particularly appliances on a timer
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Jot down what is draining and what is not so we arrive prepared
Who pays for the repair
Not every blockage is yours to pay for. Since 2011, most shared drains and lateral drains in England belong to the water company, and a defect on the shared run is not your cost. We work out where the fault is and say so, even where it means there is no job in it for us.
What it costs in CR0
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. There is no call-out charge in CR0, at any hour. The price is confirmed before we start.