Drain surveys in SE21 do not keep office hours. Someone answers whatever time you call covering Dulwich and Tulse Hill, and a fixed price given on the call.
What we cover in SE21
Our coverage of SE21 spans Dulwich and Tulse Hill, in Southwark and Lambeth. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Dulwich has large Victorian and Edwardian villas, generous gardens and heavy tree cover on clay subsoil. Roots entering open clay joints, and seasonal movement opening those joints further, are the defining faults.
Common causes in SE21
In SE21, the usual culprits are:
- A drain that keeps blocking, which points to a fault in the pipe
- A property being bought, where the drainage condition is unknown
- A claim being assessed requiring footage and positions
- An extension being planned, which needs the drain traced accurately
Signs worth reporting
The symptoms worth reporting when you ring:
- Water sitting in a drain outside long after use
- Several fittings draining slowly at once, not just one
- Gurgling from a toilet or sink when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
We work to the same order on every visit, which is what keeps the price fixed:
- Clear enough of the line for a usable view
- Run the camera through the full length
- Record where each defect sits, and how deep
- Give you footage plus a report an insurer will accept
Before we arrive
Before the engineer arrives, a couple of things make a real difference:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Move bins or planters off the inspection covers
- Note which fittings are affected when you ring
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in SE21
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. There is no call-out charge in SE21, at any hour. You get the figure before any work begins.