Drain surveys in SE7 have a habit of happening at the worst time. Someone answers whatever time you call covering Charlton, with the price agreed up front.
What we cover in SE7
Our coverage of SE7 includes Charlton, within Greenwich. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Charlton mixes terraced housing with industrial and retail units towards the river. Surface water systems here carry a lot of silt from hard-surfaced commercial ground.
Common causes in SE7
The causes we see most often in SE7 are predictable:
- A drain that keeps blocking, which points to a fault in the pipe
- A purchase in progress, with mature trees close to the run
- An insurer asking for evidence requiring footage and positions
- A structure going over the drain line, which needs the drain traced accurately
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Water standing in an outside gully hours after the last discharge
- Two or more fittings affected together, not just one
- Gurgling from a toilet or sink when the bath is let out
- Foul odour around a chamber that is stronger in warm weather
How the visit works
This is how a visit works:
- Clear enough of the line for a usable view
- Run the camera through the full length
- Locate every fault from the surface
- Hand over the recording with a written report
Before we arrive
While you wait for us, there are two or three useful steps:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Cordon off contaminated ground
- Clear access to the drain covers if you can
- Note which fittings are affected for the call
Who pays for the repair
Before anyone invoices you, it is worth knowing where the fault sits. Pipework inside your boundary serving only your property is yours; past the boundary it is normally Thames Water. You get that in writing.
What it costs in SE7
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. There is no call-out charge in SE7, at any hour. You know the cost before the engineer picks up a tool.