Drain surveys in SE3 have a habit of happening at the worst time. Someone answers whatever time you call covering Blackheath and Westcombe Park, with fixed prices confirmed before any work starts.
What we cover in SE3
Our coverage of SE3 runs across Blackheath and Westcombe Park, within Greenwich and Lewisham. Since we work the surrounding postcodes as well, a drain shared between streets is not a problem.
Blackheath and Westcombe Park have substantial period houses with mature gardens on ground that falls away from the heath. Roots and seasonal ground movement are the two things surveys find most often.
Common causes in SE3
Most of what we attend in SE3 comes down to a short list:
- A run that blocks again within weeks, which usually means a physical defect
- A property being bought, where the drainage condition is unknown
- An insurance claim requiring footage and positions
- An extension being planned, where the run has to be located first
Signs worth reporting
What tends to prompt the call in SE3:
- Water standing in an outside gully long after use
- More than one appliance backing up, which points at the shared run
- Bubbling in the pan as another appliance drains
- A sour smell near the gully that keeps coming back
How the visit works
Finding the cause comes before clearing it:
- Remove debris so the footage shows the pipe, not the deposits
- Record the entire line
- Record where each defect sits, and how deep
- Give you footage plus a report an insurer will accept
Before we arrive
What to do before we get there:
- Stop using water in the property, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
Not every blockage is yours to pay for. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in SE3
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. We never charge for coming out, whatever the time. You get the figure before any work begins.