Dealing with a drain survey in SW3, we are typically 60 to 90 minutes away. Our engineers cover Chelsea, Brompton and Knightsbridge and everything nearby, day and night, 365 days a year.
What we cover in SW3
SW3 covers Chelsea, Brompton and Knightsbridge, within Kensington and Chelsea. We work for householders and businesses alike in this area, from a slow sink to a complete system.
Chelsea, Brompton and Knightsbridge combine Georgian terraces with mansion blocks and deep basement conversions. Basement kitchens with pumped waste and lightwell gullies dominate the work here.
Common causes in SW3
The recurring problems in SW3 are predictable:
- A run that blocks again within weeks, which suggests something structural
- An imminent exchange, with mature trees close to the run
- An insurance claim needing documented evidence
- An extension being planned, so the pipe has to be found before digging
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Water sitting in a drain outside when nothing is running
- More than one appliance backing up, not just one
- A glugging noise from a plughole when the bath is let out
- Foul odour around a chamber that keeps coming back
How the visit works
We work to the same order on every visit, which is what keeps the price fixed:
- Flush the run so the camera can read the pipe
- Survey the whole run, not the first few metres
- Locate every fault from the surface
- Hand over the recording with a written report
Before we arrive
While you wait for us, there are two or three useful steps:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Note which fittings are affected when you ring
Who pays for the repair
Not every blockage is yours to pay for. Since 2011, most shared drains and lateral drains in England belong to the water company, and a defect on the shared run is not your cost. We identify the location and are straight with you about it, including when the answer is that you should call Thames Water instead.
What it costs in SW3
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. We never charge for coming out, whatever the time. You know the cost before the engineer picks up a tool.