We have been clearing drains across London since 2013, and SW3 is well within our patch. That covers Chelsea, Brompton and Knightsbridge.
What we cover in SW3
What we take in across SW3 spans Chelsea, Brompton and Knightsbridge, within Kensington and Chelsea. Since we work the surrounding postcodes as well, a drain shared between streets is not a problem.
Chelsea, Brompton and Knightsbridge combine Georgian terraces with mansion blocks and deep basement conversions. Basement kitchens with pumped waste and lightwell gullies dominate the work here.
Common causes in SW3
The causes we see most often in SW3 are predictable:
- Sewage escaping at ground level
- The whole system at a standstill
- Sewage appearing in a ground-floor fitting
- Flooding after a storm
Signs worth reporting
What you are likely to be seeing across SW3:
- Standing water in a yard gully when nothing is running
- More than one appliance backing up, not just one
- A glugging noise from a plughole when the bath is let out
- Foul odour around a chamber that keeps coming back
How the visit works
Finding the cause comes before clearing it:
- You get an honest time, not an optimistic one
- Stop using water in the property until we arrive
- We clear the blockage on the visit wherever possible
- You find out if the pipe itself needs work
Before we arrive
Before the engineer arrives, these few things genuinely help:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Cordon off contaminated ground
- Make sure the chambers can be reached
- Note which fittings are affected so we arrive prepared
Who pays for the repair
A blockage is not automatically your bill. Since 2011, most shared drains and lateral drains in England belong to the water company, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, even where it means there is no job in it for us.
What it costs in SW3
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. Prices are fixed rather than hourly, so nothing changes once we are on site.