We have been clearing drains across London since 2013, and W2 is inside our core coverage. It includes Paddington, Bayswater and Notting Hill.
What we cover in W2
Our coverage of W2 spans Paddington, Bayswater and Notting Hill, in City of Westminster. As we also attend the adjoining areas, a drain shared between streets is not a problem.
Paddington and Bayswater are tall stucco terraces converted into flats and hotels, with extensive basement space. Shared stacks in near-constant use and front lightwell gullies are the usual sources of call-outs.
Common causes in W2
What actually causes most of the work in W2 are much the same year to year:
- A run that blocks again within weeks, which suggests something structural
- A purchase in progress, with mature trees close to the run
- A claim being assessed needing documented evidence
- A structure going over the drain line, where the run has to be located first
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Standing water in a yard gully long after use
- Several fittings draining slowly at once, not just one
- Bubbling in the pan when something else empties
- A drain smell outside that keeps coming back
How the visit works
Here is what happens when we attend:
- Remove debris so the footage shows the pipe, not the deposits
- Record the entire line
- Record where each defect sits, and how deep
- Hand over the recording with a written report
Before we arrive
What to do before we get there:
- Hold off on taps, showers and appliances, especially washing machines
- Move children and pets away from the affected area
- Move bins or planters off the inspection covers
- Have your postcode and a description ready when you ring
Who pays for the repair
Whose pipe it is matters as much as what is in it. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We identify the location and are straight with you about it, even where it means there is no job in it for us.
What it costs in W2
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. We never charge for coming out, whatever the time. You know the cost before the engineer picks up a tool.