We are a family-run firm covering London since 2013, and W4 is inside our core coverage. It includes Chiswick and Turnham Green.
What we cover in W4
W4 takes in Chiswick and Turnham Green, in the London Borough of Hounslow. We work for householders and businesses alike in this area, from a slow sink to a complete system.
Chiswick is Victorian and Edwardian terraces with mature street trees and gardens, close to the river. Root ingress and slow surface water clearance in the lower streets are the two constants.
Common causes in W4
Nearly everything we clear in W4 traces back to a handful of causes:
- A run that blocks again within weeks, which usually means a physical defect
- A purchase in progress, and no records of the drainage
- An insurer asking for evidence needing documented evidence
- Building work about to start, which needs the drain traced accurately
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Water sitting in a drain outside when nothing is running
- Several fittings draining slowly at once, not just one
- Bubbling in the pan as another appliance drains
- A drain smell outside that keeps coming back
How the visit works
We work to the same order on every visit, which is what keeps the price fixed:
- Remove debris so the footage shows the pipe, not the deposits
- Record the entire line
- Mark the position and depth of each defect
- Give you footage plus a report an insurer will accept
Before we arrive
Before the engineer arrives, there are two or three useful steps:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
On terraced and converted property, ownership is the first thing to settle. A private drain serving one building is the owner’s; shared runs and anything past the boundary generally are not. You get that in writing.
What it costs in W4
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. You get a fixed figure rather than a running clock, so a difficult job in W4 does not become an expensive surprise.