Drainage emergencies in SW11 rarely wait for a convenient moment. Someone answers whatever time you call covering Battersea and Clapham Junction, with the price agreed up front.
What we cover in SW11
SW11 takes in Battersea and Clapham Junction, within Wandsworth. We work for householders and businesses alike in this area, from a slow sink to a complete system.
Battersea and Clapham Junction set Victorian terraces around the park against new riverside towers. Faults split accordingly: roots and grease in the older streets, shared stacks and pump chambers in the newer blocks.
Common causes in SW11
The recurring problems in SW11 are much the same year to year:
- Waste water rising from a manhole
- The whole system at a standstill
- Waste rising into a downstairs bathroom
- Flooding after a storm
Signs worth reporting
What tends to prompt the call in SW11:
- Standing water in a yard gully hours after the last discharge
- Two or more fittings affected together, which points at the shared run
- A glugging noise from a plughole as another appliance drains
- Foul odour around a chamber that worsens after rain
How the visit works
What we do when we get there:
- We give you a realistic arrival time on the call
- Hold off on washing machines and dishwashers
- The aim is to finish it on the first attendance
- You find out if the pipe itself needs work
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, particularly appliances on a timer
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Have your postcode and a description ready when you ring
Who pays for the repair
Not every blockage is yours to pay for. Since 2011, most shared drains and lateral drains in England belong to the water company, and a defect on the shared run is not your cost. We identify the location and are straight with you about it, including when the answer is that you should call Thames Water instead.
What it costs in SW11
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. We quote a fixed price, not a rate, so a difficult job in SW11 does not become an expensive surprise.