Family-run since 2013, we work right across the capital, and SW12 is well within our patch. The postcode takes in Balham.
What we cover in SW12
What we take in across SW12 runs across Balham, in Wandsworth. Since we work the surrounding postcodes as well, a run crossing a boundary needs only one contractor.
Balham is Edwardian and late-Victorian terraces and maisonettes, most divided into upper and lower flats. The ground-floor property usually sees the backing up first even when the cause is shared.
Common causes in SW12
In SW12, these are the ones that come up again and again:
- Waste water rising from a manhole
- Nothing draining anywhere in the property
- Foul water backing into a ground-floor shower or bath
- A gully surcharging during heavy rain
Signs worth reporting
The signs that bring people to call us around SW12:
- Standing water in a yard gully hours after the last discharge
- Several fittings draining slowly at once, not just one
- Bubbling in the pan when something else empties
- Foul odour around a chamber that worsens after rain
How the visit works
This is how a visit works:
- We tell you when we will actually be there
- Keep water use to nothing until the engineer is with you
- The aim is to finish it on the first attendance
- You find out if the pipe itself needs work
Before we arrive
In the meantime, there are two or three useful steps:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Cordon off contaminated ground
- Make sure the chambers can be reached
- Jot down what is draining and what is not so we arrive prepared
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, and a defect on the shared run is not your cost. We establish which side of the line the fault sits and tell you plainly, even when that means we are not the ones doing the repair.
What it costs in SW12
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. We quote a fixed price, not a rate, so nothing changes once we are on site.