We are a family-run firm covering London since 2013, with SW16 among the areas we attend most. It includes Streatham and Norbury.
What we cover in SW16
The area we cover in SW16 spans Streatham and Norbury, part of Lambeth and Croydon. Since we work the surrounding postcodes as well, a run crossing a boundary needs only one contractor.
Streatham and Norbury combine Victorian terraces with interwar housing on ground that has a history of surface water flooding. Gullies and soakaways here need clearing more often than average.
Common causes in SW16
Across SW16, these are the ones that come up again and again:
- Foul water coming up through a chamber
- The whole system at a standstill
- Foul water backing into a ground-floor shower or bath
- A gully surcharging during heavy rain
Signs worth reporting
What tends to prompt the call in SW16:
- Water standing in an outside gully long after use
- Two or more fittings affected together, which points at the shared run
- Gurgling from a toilet or sink when the bath is let out
- Foul odour around a chamber that keeps coming back
How the visit works
The process is the same whatever the address, which is what keeps the price fixed:
- We give you a realistic arrival time on the call
- Stop using water in the property until we arrive
- Most emergencies are resolved in one visit
- We tell you whether there is an underlying fault
Before we arrive
Worth doing while you wait:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Move bins or planters off the inspection covers
- Jot down what is draining and what is not when you ring
Who pays for the repair
The first question on a shared drain is whose it is. Pipework inside your boundary serving only your property is yours; beyond that, and on anything shared, it is generally the water company’s. You get that in writing.
What it costs in SW16
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. Prices are fixed rather than hourly, so a difficult job in SW16 does not become an expensive surprise.