Dealing with a drainage emergency in WC2, we can usually be with you inside 90 minutes. We attend jobs throughout Covent Garden, Strand and Holborn and everything nearby, at any hour, every day of the year.
What we cover in WC2
What we take in across WC2 runs across Covent Garden, Strand and Holborn, part of Westminster and Camden. Because we cover the neighbouring postcodes too, a drain shared between streets is not a problem.
Covent Garden and the Strand carry an unusual density of restaurants and bars in buildings that were never designed for commercial catering. Fat entering the network here is the single biggest cause of repeat blockages.
Common causes in WC2
The causes we see most often in WC2 are predictable:
- Foul water coming up through a chamber
- Every fitting backing up at once
- Waste rising into a downstairs bathroom
- Surface water with nowhere to go
Signs worth reporting
What tends to prompt the call in WC2:
- Standing water in a yard gully when nothing is running
- Several fittings draining slowly at once, rather than a single sink
- Gurgling from a toilet or sink as another appliance drains
- Foul odour around a chamber that keeps coming back
How the visit works
We work to the same order on every visit, which is what keeps the price fixed:
- You get an honest time, not an optimistic one
- Keep water use to nothing until the engineer is with you
- The aim is to finish it on the first attendance
- You find out if the pipe itself needs work
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, particularly appliances on a timer
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Have your postcode and a description ready for the call
Who pays for the repair
A blockage is not automatically your bill. Shared drains and laterals transferred to the water company in England in 2011, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in WC2
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. No call-out fee applies, day or night. The price is confirmed before we start.