Family-run since 2013, we work right across the capital, and NW5 is inside our core coverage. The postcode takes in Kentish Town and Dartmouth Park.
What we cover in NW5
What we take in across NW5 runs across Kentish Town and Dartmouth Park, part of Camden. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Kentish Town and Dartmouth Park are Victorian terraces, many converted, with rear gardens reached through the property. Extensions built over the original drain line are common and complicate access to the run.
Common causes in NW5
Across NW5, the common causes are:
- Grease from the kitchen, which cools and hardens inside the pipe
- Cleaning wipes, which do not break down in the drain
- Root growth finding an open joint
- Silt and grit collecting in a low point
Signs worth reporting
What tends to prompt the call across NW5:
- Water standing in an outside gully long after use
- Several fittings draining slowly at once, rather than a single sink
- Gurgling from a toilet or sink when something else empties
- Foul odour around a chamber that is stronger in warm weather
How the visit works
The process is the same whatever the address, which is what keeps the price fixed:
- Open the chambers in order to find where the flow stops
- Confirm whether the fault is inside your boundary
- Jet the restriction out at a pressure suited to the pipe
- Prove the flow from every connected appliance before we finish
Before we arrive
Worth doing while you wait:
- Hold off on taps, showers and appliances, especially washing machines
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Jot down what is draining and what is not for the call
Who pays for the repair
Not every blockage is yours to pay for. Most pipework beyond your boundary became the water company’s responsibility in 2011, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in NW5
Outside drain clearance is a fixed £144 plus VAT. Prices are fixed rather than hourly, so nothing changes once we are on site.