If you have a blocked toilet in NW5, help is normally under 90 minutes away. We attend jobs throughout Kentish Town and Dartmouth Park and the surrounding roads, day and night, including weekends and bank holidays.
What we cover in NW5
NW5 includes Kentish Town and Dartmouth Park, within Camden. We work for householders and businesses alike in this area, whatever the size of the job.
Kentish Town and Dartmouth Park are Victorian terraces, many converted, with rear gardens reached through the property. Extensions built over the original drain line are common and complicate access to the run.
Common causes in NW5
Most of what we attend in NW5 has one of these behind it:
- Wipes and sanitary items lodged in the trap
- A heavy load of paper, particularly with a low-flush cistern
- A restriction further down the soil pipe, not a fault with the toilet itself
- An item dropped into the pan blocking the trap
Signs worth reporting
What to tell us on the call:
- Water sitting in a drain outside long after use
- Several fittings draining slowly at once, which points at the shared run
- A glugging noise from a plughole when the bath is let out
- A drain smell outside that keeps coming back
How the visit works
Finding the cause comes before clearing it:
- See whether anything else in the property is affected
- Sheet up the area before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Work down to the external run if the pan is already clear
Before we arrive
Before the engineer arrives, there are two or three useful steps:
- Stop using water in the property, especially washing machines
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Note which fittings are affected so we arrive prepared
Who pays for the repair
On terraced and converted property, ownership is the first thing to settle. A private drain serving one building is the owner’s; past the boundary it is normally Thames Water. We record it so you have something to act on.
What it costs in NW5
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. We quote a fixed price, not a rate, so nothing changes once we are on site.