We are a family-run firm covering London since 2013, and SE10 is well within our patch. That covers Greenwich and Maze Hill.
What we cover in SE10
Our coverage of SE10 includes Greenwich and Maze Hill, within Greenwich. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Greenwich has Georgian and early Victorian terraces near the town centre and newer flats along the river. Conservation-area frontages need care when covers are lifted, and much of the below-ground pipework is original clay.
Common causes in SE10
The recurring problems in SE10 are predictable:
- Wipes and sanitary items stuck in the branch pipe
- Paper build-up, particularly with a low-flush cistern
- A restriction further down the soil pipe, which is why the toilet is only where it shows
- A foreign object blocking the trap
Signs worth reporting
What tends to prompt the call around SE10:
- Standing water in a yard gully when nothing is running
- Several fittings draining slowly at once, rather than a single sink
- A glugging noise from a plughole when something else empties
- Foul odour around a chamber that keeps coming back
How the visit works
Here is what happens when we attend:
- See whether anything else in the property is affected
- Cover the floor and surrounds before any work starts
- Clear the pan and trap with the right tool for the blockage
- Check the soil stack and the run outside if the pan is already clear
Before we arrive
While you wait for us, a couple of things make a real difference:
- Stop using water in the property, including the washing machine and dishwasher
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Jot down what is draining and what is not when you ring
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, even when that means we are not the ones doing the repair.
What it costs in SE10
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. You get a fixed figure rather than a running clock, so nothing changes once we are on site.