Drainage emergencies in SE10 have a habit of happening at the worst time. Our call-out runs 24 hours covering Greenwich and Maze Hill, with fixed prices confirmed before any work starts.
What we cover in SE10
What we take in across SE10 includes Greenwich and Maze Hill, in Greenwich. As we also attend the adjoining areas, a run crossing a boundary needs only one contractor.
Greenwich has Georgian and early Victorian terraces near the town centre and newer flats along the river. Conservation-area frontages need care when covers are lifted, and much of the below-ground pipework is original clay.
Common causes in SE10
The causes we see most often in SE10 are predictable:
- Foul water coming up through a chamber
- Every fitting backing up at once
- Sewage appearing in a ground-floor fitting
- A gully surcharging during heavy rain
Signs worth reporting
What to tell us on the call:
- Standing water in a yard gully hours after the last discharge
- Two or more fittings affected together, rather than a single sink
- Bubbling in the pan when something else empties
- Foul odour around a chamber that keeps coming back
How the visit works
The order matters, so we work it out before we jet:
- You get an honest time, not an optimistic one
- Stop using water in the property until we arrive
- We clear the blockage on the visit wherever possible
- You find out if the pipe itself needs work
Before we arrive
In the meantime, there are two or three useful steps:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Move bins or planters off the inspection covers
- Jot down what is draining and what is not so we arrive prepared
Who pays for the repair
The first question on a shared drain is whose it is. A private drain serving one building is the owner’s; beyond that, and on anything shared, it is generally the water company’s. You get that in writing.
What it costs in SE10
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. We quote a fixed price, not a rate, so a difficult job in SE10 does not become an expensive surprise.