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SE15 · Southwark

Blocked Toilets in SE15

Rapid response across SE15, with no call-out charge and a fixed figure confirmed on the call.

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We have been clearing drains across London since 2013, and SE15 is well within our patch. That covers Peckham and Nunhead.

What we cover in SE15

Our coverage of SE15 includes Peckham and Nunhead, part of Southwark. Because we cover the neighbouring postcodes too, we can deal with both ends of a shared run.

Peckham and Nunhead combine Victorian terraces and estates with an unusually busy high street of food businesses. Grease from those premises and shared laterals in the streets behind them account for most call-outs.

Common causes in SE15

The recurring problems in SE15 are predictable:

  • Non-flushable items lodged in the trap
  • Too much paper at once, on a pan with a weak flush
  • A restriction further down the soil pipe, which is why the toilet is only where it shows
  • An item dropped into the pan blocking the trap

Signs worth reporting

Before you call, it helps to know what you are looking at:

  • Water standing in an outside gully long after use
  • More than one appliance backing up, rather than a single sink
  • A glugging noise from a plughole when the bath is let out
  • A drain smell outside that keeps coming back

How the visit works

This is how a visit works:

  1. Check whether other fittings are draining normally
  2. Cover the floor and surrounds before any work starts
  3. Clear the trap with the right tool for the blockage
  4. Work down to the external run if the pan is already clear

Before we arrive

Before the engineer arrives, there are two or three useful steps:

  • Hold off on taps, showers and appliances, particularly appliances on a timer
  • Keep people and pets away from any standing waste water
  • Move bins or planters off the inspection covers
  • Jot down what is draining and what is not when you ring

Who pays for the repair

On terraced and converted property, ownership is the first thing to settle. Your own run up to the boundary is your responsibility; past the boundary it is normally Thames Water. We put that in writing after the visit.

What it costs in SE15

A blocked toilet is normally cleared at the fixed £120 plus VAT rate. We never charge for coming out, whatever the time. The price is confirmed before we start.

Frequently asked

Yes. We run a genuine 24/7 emergency service, 365 days a year, including bank holidays.

Shared drains and public sewers are usually the water company's responsibility rather than yours. We identify where the fault sits and tell you plainly, so you are not paying for someone else's pipe.

Yes. We work with restaurants, offices, retail and managed buildings, and we can attend outside trading hours where closing during the day is not practical.

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