We have been clearing drains across London since 2013, with SE15 among the areas we attend most. The postcode takes in Peckham and Nunhead.
What we cover in SE15
SE15 takes in Peckham and Nunhead, within Southwark. Homes, flats and commercial premises are all covered, from a slow sink to a complete system.
Peckham and Nunhead combine Victorian terraces and estates with an unusually busy high street of food businesses. Grease from those premises and shared laterals in the streets behind them account for most call-outs.
Common causes in SE15
What actually causes most of the work in SE15 are much the same year to year:
- Foul water coming up through a chamber
- Nothing draining anywhere in the property
- Waste rising into a downstairs bathroom
- A gully surcharging during heavy rain
Signs worth reporting
The signs that bring people to call us around SE15:
- Water sitting in a drain outside hours after the last discharge
- Several fittings draining slowly at once, not just one
- Bubbling in the pan when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
Here is what happens when we attend:
- You get an honest time, not an optimistic one
- Stop using water in the property until we arrive
- Most emergencies are resolved in one visit
- You find out if the pipe itself needs work
Before we arrive
Useful steps before we arrive:
- Stop using water in the property, especially washing machines
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
Not every blockage is yours to pay for. Shared drains and laterals transferred to the water company in England in 2011, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, even when that means we are not the ones doing the repair.
What it costs in SE15
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. You get a fixed figure rather than a running clock, so nothing changes once we are on site.