We have been clearing drains across London since 2013, with SE3 among the areas we attend most. It includes Blackheath and Westcombe Park.
What we cover in SE3
What we take in across SE3 includes Blackheath and Westcombe Park, within Greenwich and Lewisham. Since we work the surrounding postcodes as well, a drain shared between streets is not a problem.
Blackheath and Westcombe Park have substantial period houses with mature gardens on ground that falls away from the heath. Roots and seasonal ground movement are the two things surveys find most often.
Common causes in SE3
Across SE3, the common causes are:
- Waste water rising from a manhole
- The whole system at a standstill
- Foul water backing into a ground-floor shower or bath
- Flooding after a storm
Signs worth reporting
What you are likely to be seeing across SE3:
- Water standing in an outside gully long after use
- Several fittings draining slowly at once, rather than a single sink
- A glugging noise from a plughole when something else empties
- Foul odour around a chamber that worsens after rain
How the visit works
The process is the same whatever the address, which is what keeps the price fixed:
- We give you a realistic arrival time on the call
- Stop using water in the property until we arrive
- The aim is to finish it on the first attendance
- We tell you whether there is an underlying fault
Before we arrive
In the meantime, these few things genuinely help:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Note which fittings are affected for the call
Who pays for the repair
Not every blockage is yours to pay for. Shared drains and laterals transferred to the water company in England in 2011, and a defect on the shared run is not your cost. We identify the location and are straight with you about it, including when the answer is that you should call Thames Water instead.
What it costs in SE3
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. Prices are fixed rather than hourly, so nothing changes once we are on site.