24/7 EMERGENCY CALL-OUT, 365 DAYS A YEAR NO CALL-OUT CHARGE, FIXED RATES AVG RESPONSE 75 MIN
Greater London Drainage 0781 7957 789
SW13 · Richmond upon Thames

CCTV Drain Surveys in SW13

Working across Barnes and Castelnau day and night, at fixed rates and no call-out charge.

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When you have a drain survey in SW13, we can usually be with you inside 90 minutes. We attend jobs throughout Barnes and Castelnau and everything nearby, at any hour, every day of the year.

What we cover in SW13

The area we cover in SW13 spans Barnes and Castelnau, in Richmond upon Thames. As we also attend the adjoining areas, we can deal with both ends of a shared run.

Barnes sits low inside a loop of the Thames, with a high water table and slow surface water dispersal. There is little spare capacity in the system after rain, so partial blockages become obvious quickly.

Common causes in SW13

The causes we see most often in SW13 are much the same year to year:

  • Repeat blockages in the same place, which points to a fault in the pipe
  • A property being bought, and no records of the drainage
  • An insurance claim that has to be supported properly
  • A structure going over the drain line, so the pipe has to be found before digging

Signs worth reporting

What tends to prompt the call across SW13:

  • Standing water in a yard gully when nothing is running
  • More than one appliance backing up, rather than a single sink
  • Gurgling from a toilet or sink as another appliance drains
  • Foul odour around a chamber that keeps coming back

How the visit works

We work to the same order on every visit, which is what keeps the price fixed:

  1. Remove debris so the footage shows the pipe, not the deposits
  2. Survey the whole run, not the first few metres
  3. Record where each defect sits, and how deep
  4. Hand over the recording with a written report

Before we arrive

Worth doing while you wait:

  • Stop using water in the property, particularly appliances on a timer
  • Move children and pets away from the affected area
  • Make sure the chambers can be reached
  • Have your postcode and a description ready for the call

Who pays for the repair

Before anyone invoices you, it is worth knowing where the fault sits. Pipework inside your boundary serving only your property is yours; beyond that, and on anything shared, it is generally the water company’s. We record it so you have something to act on.

What it costs in SW13

A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. We never charge for coming out, whatever the time. You know the cost before the engineer picks up a tool.

Frequently asked

No. We never charge a call-out fee, at any hour, on any day of the year. You get a fixed price for the work itself before anything starts.

Yes. We run a genuine 24/7 emergency service, 365 days a year, including bank holidays.

Shared drains and public sewers are usually the water company's responsibility rather than yours. We identify where the fault sits and tell you plainly, so you are not paying for someone else's pipe.

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Greater London Drainage Ltd
W1C, Westminster, London
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0781 7957 789