Drain surveys in TW9 have a habit of happening at the worst time. Someone answers whatever time you call covering Richmond and Kew, with fixed prices confirmed before any work starts.
What we cover in TW9
TW9 includes Richmond and Kew, within Richmond upon Thames. We work for householders and businesses alike in this area, whatever the size of the job.
Richmond and Kew have Georgian and Victorian houses with mature gardens, plus a riverside strip that floods on high spring tides. Excavation under established planting is costly, so surveys matter here.
Common causes in TW9
What actually causes most of the work in TW9 are predictable:
- A drain that keeps blocking, which points to a fault in the pipe
- A purchase in progress, with mature trees close to the run
- A claim being assessed requiring footage and positions
- An extension being planned, which needs the drain traced accurately
Signs worth reporting
The symptoms worth reporting when you ring:
- Water sitting in a drain outside hours after the last discharge
- More than one appliance backing up, rather than a single sink
- Bubbling in the pan as another appliance drains
- A sour smell near the gully that worsens after rain
How the visit works
Here is what happens when we attend:
- Clear enough of the line for a usable view
- Run the camera through the full length
- Locate every fault from the surface
- Give you footage plus a report an insurer will accept
Before we arrive
Useful steps before we arrive:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Jot down what is draining and what is not so we arrive prepared
Who pays for the repair
On terraced and converted property, ownership is the first thing to settle. Your own run up to the boundary is your responsibility; beyond that, and on anything shared, it is generally the water company’s. We record it so you have something to act on.
What it costs in TW9
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. We quote a fixed price, not a rate, so nothing changes once we are on site.