When you have a blocked toilet in SW13, help is normally under 90 minutes away. We attend jobs throughout Barnes and Castelnau and everything nearby, at any hour, including weekends and bank holidays.
What we cover in SW13
What we take in across SW13 spans Barnes and Castelnau, in Richmond upon Thames. As we also attend the adjoining areas, a drain shared between streets is not a problem.
Barnes sits low inside a loop of the Thames, with a high water table and slow surface water dispersal. There is little spare capacity in the system after rain, so partial blockages become obvious quickly.
Common causes in SW13
The bulk of the jobs in SW13 traces back to a handful of causes:
- Non-flushable items stuck in the branch pipe
- A heavy load of paper, particularly with a low-flush cistern
- A partial blockage in the stack, not a fault with the toilet itself
- An item dropped into the pan stuck in the pan
Signs worth reporting
The symptoms worth reporting when you ring:
- Standing water in a yard gully long after use
- More than one appliance backing up, not just one
- Bubbling in the pan when something else empties
- A drain smell outside that keeps coming back
How the visit works
The process is the same whatever the address, which is what keeps the price fixed:
- See whether anything else in the property is affected
- Sheet up the area before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Work down to the external run if the pan is already clear
Before we arrive
Before the engineer arrives, these few things genuinely help:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Note which fittings are affected when you ring
Who pays for the repair
Whose pipe it is matters as much as what is in it. Shared drains and laterals transferred to the water company in England in 2011, so a fault out in the road is not yours to fund. We establish which side of the line the fault sits and tell you plainly, even where it means there is no job in it for us.
What it costs in SW13
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. There is no call-out charge in SW13, at any hour. You get the figure before any work begins.