We are a family-run firm covering London since 2013, and TW10 is well within our patch. That covers Richmond Hill and Ham.
What we cover in TW10
The area we cover in TW10 includes Richmond Hill and Ham, in Richmond upon Thames. Since we work the surrounding postcodes as well, we can deal with both ends of a shared run.
Richmond Hill and Ham combine period housing with substantial gardens on ground that falls towards the river. Roots in older clay joints and slow-draining ground are the two recurring findings.
Common causes in TW10
In TW10, these are the ones that come up again and again:
- A run that blocks again within weeks, which points to a fault in the pipe
- An imminent exchange, where the drainage condition is unknown
- An insurer asking for evidence requiring footage and positions
- An extension being planned, so the pipe has to be found before digging
Signs worth reporting
The symptoms worth reporting when you ring:
- Standing water in a yard gully hours after the last discharge
- Two or more fittings affected together, not just one
- Bubbling in the pan when something else empties
- A drain smell outside that is stronger in warm weather
How the visit works
Every job follows the same sequence, which is what keeps the price fixed:
- Flush the run so the camera can read the pipe
- Record the entire line
- Locate every fault from the surface
- Hand over the recording with a written report
Before we arrive
In the meantime, a couple of things make a real difference:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Jot down what is draining and what is not for the call
Who pays for the repair
On terraced and converted property, ownership is the first thing to settle. A private drain serving one building is the owner’s; beyond that, and on anything shared, it is generally the water company’s. You get that in writing.
What it costs in TW10
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. You get a fixed figure rather than a running clock, so a difficult job in TW10 does not become an expensive surprise.