We have been clearing drains across London since 2013, and TW10 is inside our core coverage. It includes Richmond Hill and Ham.
What we cover in TW10
Our coverage of TW10 includes Richmond Hill and Ham, in Richmond upon Thames. As we also attend the adjoining areas, we can deal with both ends of a shared run.
Richmond Hill and Ham combine period housing with substantial gardens on ground that falls towards the river. Roots in older clay joints and slow-draining ground are the two recurring findings.
Common causes in TW10
Nearly everything we clear in TW10 comes down to a short list:
- A restriction that has been forming for months, tipped over by a single wash
- A defect in the pipe itself collecting everything that passes
- A common drain serving more than one home
- Storm water using the same pipe as the foul waste
Signs worth reporting
What tends to prompt the call across TW10:
- Standing water in a yard gully long after use
- Two or more fittings affected together, which points at the shared run
- Gurgling from a toilet or sink when the bath is let out
- A sour smell near the gully that is stronger in warm weather
How the visit works
Every job follows the same sequence, which is how we can quote a fixed price:
- Get the property out of harm’s way on arrival
- Trace the restriction by working through the chambers
- Clear it by jetting or mechanically
- Explain the cause and whether the pipe needs more than clearing
Before we arrive
In the meantime, these few things genuinely help:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Clear access to the drain covers if you can
- Jot down what is draining and what is not for the call
Who pays for the repair
Whose pipe it is matters as much as what is in it. Most pipework beyond your boundary became the water company’s responsibility in 2011, and a defect on the shared run is not your cost. We work out where the fault is and say so, including when the answer is that you should call Thames Water instead.
What it costs in TW10
Drain unblocking starts at a fixed £120 plus VAT, with no call-out charge at any hour. There is no call-out charge in TW10, at any hour. The price is confirmed before we start.