When you have a drain survey in W11, help is normally under 90 minutes away. We attend jobs throughout Notting Hill and Holland Park and the streets around them, day and night, 365 days a year.
What we cover in W11
Our coverage of W11 spans Notting Hill and Holland Park, part of Kensington and Chelsea. Since we work the surrounding postcodes as well, a drain shared between streets is not a problem.
Notting Hill has stucco terraces around garden squares, most converted into flats or maisonettes. Basement conversions and shared laterals under communal gardens are the local complication.
Common causes in W11
The recurring problems in W11 follow a pattern:
- A drain that keeps blocking, which points to a fault in the pipe
- A purchase in progress, and no records of the drainage
- An insurer asking for evidence requiring footage and positions
- Building work about to start, where the run has to be located first
Signs worth reporting
What you are likely to be seeing in W11:
- Water standing in an outside gully hours after the last discharge
- Two or more fittings affected together, not just one
- Gurgling from a toilet or sink as another appliance drains
- A drain smell outside that is stronger in warm weather
How the visit works
This is how a visit works:
- Remove debris so the footage shows the pipe, not the deposits
- Run the camera through the full length
- Mark the position and depth of each defect
- Provide the footage and a written summary
Before we arrive
Worth doing while you wait:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Cordon off contaminated ground
- Make sure the chambers can be reached
- Have your postcode and a description ready for the call
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in W11
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. There is no call-out charge in W11, at any hour. You know the cost before the engineer picks up a tool.