Drainage emergencies in W4 do not keep office hours. We run a genuine round-the-clock service covering Chiswick and Turnham Green, and a fixed price given on the call.
What we cover in W4
W4 takes in Chiswick and Turnham Green, in the London Borough of Hounslow. Homes, flats and commercial premises are all covered, from a slow sink to a complete system.
Chiswick is Victorian and Edwardian terraces with mature street trees and gardens, close to the river. Root ingress and slow surface water clearance in the lower streets are the two constants.
Common causes in W4
Throughout W4, these are the ones that come up again and again:
- Sewage escaping at ground level
- Nothing draining anywhere in the property
- Foul water backing into a ground-floor shower or bath
- Surface water with nowhere to go
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Water sitting in a drain outside long after use
- Two or more fittings affected together, which points at the shared run
- Bubbling in the pan when something else empties
- A sour smell near the gully that is stronger in warm weather
How the visit works
We diagnose before we clear:
- We give you a realistic arrival time on the call
- Stop using water in the property until we arrive
- We clear the blockage on the visit wherever possible
- We are straight about whether clearing is enough
Before we arrive
While you wait for us, a couple of things make a real difference:
- Stop using water in the property, particularly appliances on a timer
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Have your postcode and a description ready when you ring
Who pays for the repair
Not every blockage is yours to pay for. Shared drains and laterals transferred to the water company in England in 2011, and a defect on the shared run is not your cost. We establish which side of the line the fault sits and tell you plainly, even where it means there is no job in it for us.
What it costs in W4
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. Prices are fixed rather than hourly, so nothing changes once we are on site.