Drain surveys in W5 have a habit of happening at the worst time. Our call-out runs 24 hours covering Ealing and Northfields, with fixed prices confirmed before any work starts.
What we cover in W5
Our coverage of W5 spans Ealing and Northfields, within Ealing. As we also attend the adjoining areas, a run crossing a boundary needs only one contractor.
Ealing is suburban in character, with interwar semis, Edwardian villas and larger gardens. Soakaways, garden gullies and tree roots account for most of what we attend.
Common causes in W5
Throughout W5, the usual culprits are:
- A drain that keeps blocking, which usually means a physical defect
- An imminent exchange, with mature trees close to the run
- An insurance claim that has to be supported properly
- A structure going over the drain line, so the pipe has to be found before digging
Signs worth reporting
The signs that bring people to call us across W5:
- Water sitting in a drain outside when nothing is running
- Two or more fittings affected together, not just one
- A glugging noise from a plughole when something else empties
- A drain smell outside that keeps coming back
How the visit works
This is how a visit works:
- Flush the run so the camera can read the pipe
- Record the entire line
- Locate every fault from the surface
- Provide the footage and a written summary
Before we arrive
In the meantime, a couple of things make a real difference:
- Stop using water in the property, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Note which fittings are affected so we arrive prepared
Who pays for the repair
Before anyone invoices you, it is worth knowing where the fault sits. Your own run up to the boundary is your responsibility; beyond that, and on anything shared, it is generally the water company’s. We put that in writing after the visit.
What it costs in W5
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. There is no call-out charge in W5, at any hour. You know the cost before the engineer picks up a tool.