When you have a drain blockage in SE7, help is normally under 90 minutes away. Our engineers cover Charlton and the surrounding roads, day and night, including weekends and bank holidays.
What we cover in SE7
What we take in across SE7 spans Charlton, in Greenwich. Because we cover the neighbouring postcodes too, a drain shared between streets is not a problem.
Charlton mixes terraced housing with industrial and retail units towards the river. Surface water systems here carry a lot of silt from hard-surfaced commercial ground.
Common causes in SE7
What actually causes most of the work in SE7 follow a pattern:
- A gradual deposit, finished off by one heavy load
- A cracked or displaced section collecting everything that passes
- A common drain serving more than one home
- Surface water overwhelming a combined sewer
Signs worth reporting
The symptoms worth reporting when you ring:
- Water standing in an outside gully hours after the last discharge
- Several fittings draining slowly at once, not just one
- Bubbling in the pan when the bath is let out
- Foul odour around a chamber that is stronger in warm weather
How the visit works
We diagnose before we clear:
- Get the property out of harm’s way on arrival
- Trace the restriction by working through the chambers
- Clear the line with whichever method suits the cause
- Explain the cause and whether the pipe needs more than clearing
Before we arrive
Useful steps before we arrive:
- Stop using water in the property, especially washing machines
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
A blockage is not automatically your bill. Since 2011, most shared drains and lateral drains in England belong to the water company, which means a fault beyond your boundary is theirs to fix. We work out where the fault is and say so, including when the answer is that you should call Thames Water instead.
What it costs in SE7
Drain unblocking starts at a fixed £120 plus VAT, with no call-out charge at any hour. Prices are fixed rather than hourly, so nothing changes once we are on site.