Blocked drains in SE7 do not keep office hours. Someone answers whatever time you call covering Charlton, with the price agreed up front.
What we cover in SE7
The area we cover in SE7 includes Charlton, in Greenwich. As we also attend the adjoining areas, we can deal with both ends of a shared run.
Charlton mixes terraced housing with industrial and retail units towards the river. Surface water systems here carry a lot of silt from hard-surfaced commercial ground.
Common causes in SE7
Most of what we attend in SE7 comes down to a short list:
- Grease from the kitchen, which cools and hardens inside the pipe
- Cleaning wipes, which do not break down in the drain
- Tree and shrub roots finding an open joint
- Silt and grit settling where the fall is shallow
Signs worth reporting
The symptoms worth reporting when you ring:
- Water standing in an outside gully long after use
- Several fittings draining slowly at once, not just one
- Bubbling in the pan as another appliance drains
- Foul odour around a chamber that keeps coming back
How the visit works
The process is the same whatever the address, which is how we can quote a fixed price:
- Check the chambers along the run to find where the flow stops
- Confirm whether the fault is inside your boundary
- Clear the blockage with water jetting at a pressure suited to the pipe
- Flush the line and test each fitting before we finish
Before we arrive
Before the engineer arrives, a couple of things make a real difference:
- Stop using water in the property, including the washing machine and dishwasher
- Move children and pets away from the affected area
- Clear access to the drain covers if you can
- Note which fittings are affected for the call
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We identify the location and are straight with you about it, including when the answer is that you should call Thames Water instead.
What it costs in SE7
Outside drain clearance is a fixed £144 plus VAT. We never charge for coming out, whatever the time. The price is confirmed before we start.