When you have a drainage emergency in SW19, we are typically 60 to 90 minutes away. We work across Wimbledon and Merton and the streets around them, at any hour, every day of the year.
What we cover in SW19
The area we cover in SW19 spans Wimbledon and Merton, part of Merton. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Wimbledon splits between the village, with large period houses and mature gardens, and the town, with terraces and interwar semis. Clay subsoil moving seasonally opens joints in rigid older pipework.
Common causes in SW19
What actually causes most of the work in SW19 are predictable:
- Waste water rising from a manhole
- Every fitting backing up at once
- Waste rising into a downstairs bathroom
- Flooding after a storm
Signs worth reporting
What tends to prompt the call in SW19:
- Water standing in an outside gully when nothing is running
- Several fittings draining slowly at once, rather than a single sink
- Gurgling from a toilet or sink when the bath is let out
- Foul odour around a chamber that is stronger in warm weather
How the visit works
We work to the same order on every visit, which is how we can quote a fixed price:
- We give you a realistic arrival time on the call
- Keep water use to nothing until the engineer is with you
- We clear the blockage on the visit wherever possible
- We tell you whether there is an underlying fault
Before we arrive
Worth doing while you wait:
- Keep water use to nothing, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Move bins or planters off the inspection covers
- Jot down what is draining and what is not when you ring
Who pays for the repair
Not every blockage is yours to pay for. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, even when that means we are not the ones doing the repair.
What it costs in SW19
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. There is no call-out charge in SW19, at any hour. You get the figure before any work begins.