If you have a drainage emergency in SW20, we are typically 60 to 90 minutes away. Our engineers cover Raynes Park and West Wimbledon and everything nearby, 24 hours a day, including weekends and bank holidays.
What we cover in SW20
Our coverage of SW20 runs across Raynes Park and West Wimbledon, in Merton. Because we cover the neighbouring postcodes too, a drain shared between streets is not a problem.
Raynes Park and West Wimbledon are largely interwar semi-detached housing with off-street parking and side access. Soakaways paved over during driveway work are a frequent cause of surface water problems.
Common causes in SW20
The bulk of the jobs in SW20 comes down to a short list:
- Sewage escaping at ground level
- The whole system at a standstill
- Sewage appearing in a ground-floor fitting
- Surface water with nowhere to go
Signs worth reporting
What to tell us on the call:
- Water standing in an outside gully hours after the last discharge
- Several fittings draining slowly at once, rather than a single sink
- A glugging noise from a plughole when something else empties
- Foul odour around a chamber that worsens after rain
How the visit works
The order matters, so we work it out before we jet:
- You get an honest time, not an optimistic one
- Stop using water in the property until we arrive
- The aim is to finish it on the first attendance
- We tell you whether there is an underlying fault
Before we arrive
What to do before we get there:
- Keep water use to nothing, especially washing machines
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Note which fittings are affected so we arrive prepared
Who pays for the repair
Before anyone invoices you, it is worth knowing where the fault sits. Your own run up to the boundary is your responsibility; past the boundary it is normally Thames Water. We record it so you have something to act on.
What it costs in SW20
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. No call-out fee applies, day or night. You know the cost before the engineer picks up a tool.