If you have a drainage emergency in SW15, we are typically 60 to 90 minutes away. We attend jobs throughout Putney and Roehampton and the surrounding roads, at any hour, 365 days a year.
What we cover in SW15
SW15 takes in Putney and Roehampton, within Wandsworth. We work for householders and businesses alike in this area, whatever the size of the job.
Putney and Roehampton run from riverside mansion blocks up the hill to terraces and larger detached homes. Communal drainage in the blocks and root ingress higher up are the recurring issues.
Common causes in SW15
The bulk of the jobs in SW15 has one of these behind it:
- Sewage escaping at ground level
- The whole system at a standstill
- Sewage appearing in a ground-floor fitting
- Surface water with nowhere to go
Signs worth reporting
What you are likely to be seeing in SW15:
- Water standing in an outside gully hours after the last discharge
- Two or more fittings affected together, rather than a single sink
- A glugging noise from a plughole when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
Finding the cause comes before clearing it:
- You get an honest time, not an optimistic one
- Keep water use to nothing until the engineer is with you
- We clear the blockage on the visit wherever possible
- We tell you whether there is an underlying fault
Before we arrive
In the meantime, these few things genuinely help:
- Stop using water in the property, including the washing machine and dishwasher
- Move children and pets away from the affected area
- Move bins or planters off the inspection covers
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
A blockage is not automatically your bill. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We work out where the fault is and say so, even when that means we are not the ones doing the repair.
What it costs in SW15
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. Prices are fixed rather than hourly, so nothing changes once we are on site.